
Today seems to be a special day for me
“The customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” - Gandhiji

I’m delighted to be here today
“The customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” - Gandhiji

Hope, This gets me a lasting opportunity
“The customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” - Gandhiji
People Involved
Dr. Arthur J. Murray, USA
Chairman

Dr. Art Murray is the President and CEO of Applied Knowledge Sciences Inc., Boyce, USA and First Fellow and Co- Director of the Enterprise of the Future program at the International Institute for Knowledge and Innovation, USA.
Hariharan S Iyer
Chartered Engineer

Chartered Engineer with over three decades multinational experience in construction, manufacturing, global logistics, materials outsourcing, sales and marketing. B. Tech. (Honours), Mechanical Engineering, University of Calicut, Kerala, India.
Smt O.V. Usha
Chief Mentor - Girls

O. V. Usha is a Malayalam poet and novelist. Described by K. M. George as a poet with "deep moral concern and technical dexterity", she has written four volumes of poems and a few short stories while also authoring a novel. Usha served the Mahatma Gandhi University Kottayam as its Director of publications.
Ms. Prabha Menon
Executive Chief Mentor - Girls

Professor, IES College of Engineering, Chittilappilly, Thrissur, Kerala. Prabha Menon has more than 20 years of experience in training, counselling and academics. She is actively involved in conducting Training and Development programs/workshops in the psychological domain and also a sought after soft skills trainer and master of ceremonies.
Introspection
Wiki says…. Introspection is the examination of one's own conscious thoughts and feelings. In psychology, the process of introspection relies exclusively on observation of one's mental state, while in a spiritual context it may refer to the examination of one's soul. Introspection is closely related to human self-reflection and is contrasted with external observation. Introspection generally provides a privileged access to our own mental states, not mediated by other sources of knowledge, so that individual experience of the mind is unique. Introspection can determine any number of mental states including: sensory, bodily, mental, emotional and so forth. The philosopher Plato asked, "…why should we not calmly and patiently review our own thoughts, and thoroughly examine and see what these appearances in us really are?"